How can I create an account on Malu Bamu?
To create an account, click on the “My account icon” on the top right corner of the homepage, fill in the required information, and follow the instructions to complete the registration process.
What types of products do you offer?
We offer a variety of products including fishing beads, hooks and other accessories. For a full list, please visit our product page for more information.
How do I place an order?
To place an order, browse our products, add the desired items to your cart, and proceed to checkout. Follow the instructions to complete your purchase.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, Stripe & payPal.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the shipping carrier’s website.
What is your return and refund policy?
We offer a 7-day return policy. If you are not satisfied with your purchase, please contact our customer service within 7 days of receiving your order to initiate a return or exchange. For more details, please contact us 604-793-8842.
How can I contact customer support?
You can reach our customer support team by emailing us at [your email address], calling us at 604-793-8842, or using the contact form on our website.
How can I stay updated on new products and promotions?
To stay updated on our latest products and promotions, subscribe to our newsletter by entering your email address in the subscription box at the bottom of our homepage. You can also follow us on our social media channels Facebook and Instagram.
