Effective date: 21/07/2024
Welcome to Malu Bamu
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information.
1. Information we collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you provide when you sign up, place an order, or contact us.
- Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and hold certain information.
2. How we collect information
We collect information in the following ways:
- Directly from You: When you provide it to us through forms on our website, such as when you create an account, make a purchase, or contact us.
- Automatically: Through cookies, log files, and other tracking technologies as you navigate through our website.
- From Third Parties: We may receive information about you from other sources, such as social media platforms, if you choose to link your account with us.
3. Use of information
We use the information we collect to:
- Provide and Improve Services: To process your orders, manage your account, and improve our website and services.
- Communicate with You: To send you updates, promotional materials, and respond to your inquiries.
- Personalize Your Experience: To tailor content and advertisements to your preferences.
- Ensure Security: To detect, prevent, and address technical issues and protect against fraudulent or illegal activity.
4. Sharing information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data security
We implement a variety of security measures to maintain the safety of your personal information. These include:
- Encryption: Sensitive information is encrypted during transmission.
- Access Controls: Access to your personal information is restricted to authorized personnel.
- Regular Monitoring: Our systems are regularly monitored for potential vulnerabilities and attacks.
6. Your rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update your personal information.
- Deletion: You can request that we delete your personal information.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe link in the emails.
7. Changes to privacy policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date.
8. Contact us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Phone – 604-793-8842
Email – info@malubamu.ca